RTA Dubai gets 2,250 'smart' ideas from majlis

RTA Dubai gets 2,250 smart ideas from majlis

Dubai - The RTA received 1,900 innovative ideas and 350 comments.

By Wam

Published: Wed 6 Jan 2016, 11:00 PM

Last updated: Thu 7 Jan 2016, 9:58 AM

Since the launch of the Mohammed bin Rashid Smart Majlis initiative, the Roads and Transport Authority (RTA) has received 2,250 innovative ideas/improvement comments.
The majlis was launched by His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, as a medium for Dubai's residents and supporters around the world to submit innovative ideas and development comments to make the emirate the smartest city in the world.
The RTA received 1,900 innovative ideas and 350 comments.
Ahmed Mahboub, director of customer services at the RTA's corporate administrative support services sector, said: "The RTA is closely monitoring the flow of ideas (and) improvement comments channeled through the Smart Majlis, and a team examines all inputs that have the potential of improving the RTA's customer service offering.
"Customers' inputs are assessed to see if they are viable, and subjected to further scrutiny to refine and enrich them ... The RTA even goes that extra mile to draw up plans to anticipate customer aspirations about our services." - Wam

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