Objections to Salik Fines can be Raised Online

You can now raise objections through the website www.salik.ae, a senior Roads and Transport Authority (RTA) official said on Thursday.

The authority recently launched an online service to manage the Salik violations directly on its website, said Maitha bin Adair, CEO of the Traffic and Roads Agency at the RTA.

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This will enable motorists get information about violations recorded against their vehicles, and raise possible objections and follow up the process till they get clear-cut replies and satisfactory solutions.

“The aim of the violation management service is to ease the process of reviewing the offences reported and tracking them by users of Salik gates.

“Users are now entitled to raise objections to the offences made in case of any doubt about a certain offence, thus saving time and effort of both system users and RTA employees as the client can track the status of the application as well as phases and procedures taken without having to visit the
authority's offices,” said Maitha said.

The official said that much attention is being given to ensure the smooth process of using this service for the benefit of a wide section of the public.

“The user can visit Salik portal, select the flash stating 'Violation Management' and follow simple and easy steps that prompt the user to key in the number and category of the vehicle number plate in the search engine to obtain detailed results instantly. “Should a violation be reported against a vehicle, it will be displayed in a detailed chart showing the number, date and type of the violation made
- be it insufficient account balance or any other offences provided for under the system,” said Maitha.

The RTA recently launched the service of displaying the image of the violating vehicle at site so that the owner can verify the offence before taking any action thereon.

In case the user intends to raise an objection to a violation ticket, he or she has to fill in some information such as the name, telephone number and other details; and the user will then be issued with a reference number to use in tracking the violation without having to engage in a series of
procedures, the official said.

joy@khaleejtimes.ae