Emirates issues advisory for passengers travelling on January 2-3

Photo: Supplied
Photo: Supplied

Dubai - The airline is anticipating another peak travel period at the start of the new year



By Web report

Published: Wed 30 Dec 2020, 10:19 AM

Last updated: Wed 30 Dec 2020, 10:21 AM

Travellers who present themselves less than 60 minutes prior to their scheduled flight departure will not be accepted for travel, according to the latest advisory from Emirates.

The airline is anticipating another peak travel period at the start of the new year, with over 70,000 passengers expected to depart and arrive on Emirates flights between January 2 and 3.

A notice issued on Wednesday reminded customers to check the latest travel requirements to their booked destination, and to arrive at the airport at least three hours before their flight departure. It also encouraged passengers to build in extra time in their journey to avoid delays with expected traffic congestion coming into Terminal 3. Passengers arriving back to Dubai should check the specific entry testing requirements from the country they are coming from.

Those physically checking in at the airport are requested to check in no later than three hours prior to departure, regardless of class of travel. The airline stated that passengers who present themselves less than 60 minutes prior to their scheduled flight departure will not be accepted for travel.

Travellers can opt to check in online 48 hours to 90 minutes before flight departure. Those who do so are reminded to visit the Emirates check-in counters at the airport to collect their boarding pass and to verify travel documents required for each destination country.

Customers are also urged to use the convenient self check-in and bag drop kiosks for a more seamless airport experience. The service is available to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations.

Passengers can also utilise Emirates' biometric path for a contactless journey from specific check-in desks in Terminal 3 to boarding gates, with less document checks and less queuing. Immigration formalities have also been streamlined with biometrics and facial recognition activated at both the smart gates and tunnel.


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