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Dubai's Snapchat lenses show tourists what they have been missing out on

Staff Report/Dubai
Filed on June 24, 2020 | Last updated on June 24, 2020 at 06.47 am
dubai, coronavirus, covid-19, snapchat, burj khalifa, dubai frame, al seef, madinat jumeirah


More than 9.2 million people in the UK and France used the Dubai Tourism Lenses to virtually visit local landmarks.

Dubai is set to reopen for tourism very soon, and the emirate is sparing no effort in reminding tourists what they have been missing out on.

With augmented reality (AR) Snapchat Lenses, users in UK and France were immediately transported to well-known destinations such as Burj Khalifa, the Dubai Frame, Al Seef, and Madinat Jumeirah.

This initiative was launched by Dubai's Department of Tourism and Commerce Marketing (Dubai Tourism) along with Snapchat.

More than 9.2 million people in the UK and France used the Dubai Tourism Lenses to virtually visit local landmarks. The campaign, which ran over a two-week period, had strong engagement with Snapchatters in the UK and France, exceeding time-spent expectations by more than 180 per cent, before sharing it with friends and family on Snapchat.

A post-campaign brand study assessed users' interest in considering Dubai as a travel destination. The findings from the study showed that more than 30 per cent of Snapchatters in the UK and France were positive about visiting Dubai once Covid-19 travel restrictions are eased, while their overall ad awareness greatly exceeded campaign expectations.

"Dubai Tourism is delighted with the success of this creative partnership with Snapchat, which has helped sustain global interest and consideration for Dubai by reinforcing its position as a safe must-visit destination. Not only has this campaign spread positivity and happiness among travellers, it has also given them real motivation to plan for their next holiday to Dubai once the Covid-19 travel restrictions are eventually lifted," said Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing.

Farimah Moeini, Travel, Retail and e-Commerce Lead of Snap Inc., Middle East, added: "As a brand, Dubai Tourism has long embraced Snapchat and the opportunities that AR offers them to connect with their target audiences. In fact, Dubai Tourism was quick to mobilise to launch a campaign during lockdown and thanks to this partnership, Snapchatters in France and the UK have been able to experience and be inspired by Dubai's beautiful locations despite global travel restrictions. As we look forward to life post-lockdown, we expect Dubai Tourism's innovative approach to reach travellers will support their overall business goals and attract new travellers to the region."

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