Combating Covid-19: DHA to home-deliver medicines across UAE

The Dubai Health Authority (DHA) has announced that it has expanded the scope of its 'Dawa'ee' medicine home delivery service to now cover the entire UAE.

The 'Dawa'ee' service aims to deliver medication to the homes of elders and people of determination who have a valid ENAYA or SAADA health insurance programme.

The DHA expanded the service to ensure that those who are most at risk for the coronavirus (Covid-19) and should avoid leaving their houses are safe and healthy at home.

The DHA launched the service last December, making it the first authority to provide a comprehensive medicine home delivery service as part of which a specialised pharmacist goes to people's homes to provide counseling and advice related to the medication.

The expansion of the service from only delivering within Dubai to now delivering across the UAE was made possible due to the support of Talabat, which offered to deliver its medication for free, as part of its support for the DHA's preventive measures against the pandemic.

Dr Ali Al Sayed, Director of the Pharmaceutical Services Department at the DHA said that, "the 'Dawa'ee' service will be delivering medication 24/7 to elders, people of determination and those in critical medical conditions."

"The authority expanded its services by partnering with Talabat, which will be providing its services nationwide for free based on lists provided by the DHA on a daily basis," he added.

He said the DHA is keen to continue developing its services, adding that the authority spares no effort in ensuring the wellbeing of patients especially during this critical time.

Muhammed Yildirim, Talabat Country Managing Director - UAE, said that this initiative is an important step. "Talabat is keen to contribute to this humanitarian service," he added.

"We would like to thank the DHA for giving us the opportunity to utilise our logistic delivery web to expand its medicine home delivery. This has allowed us to perform our social responsibility role in delivering important medication to those with chronic diseases and elders who are at high risk and should avoid leaving their homes. At Talabat, our priority without a doubt is ensuring the safety and health of all those living in the UAE and the region and we are happy to partner with local government authorities to do everything we can to ensure the continuity of this work."