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Air India Express Kozhikode crash: Help desk for passengers, families launched all over UAE

Dhanusha Gokulan (Principal Correspondent)/Dubai Filed on August 8, 2020 | Last updated on August 8, 2020 at 06.20 am
dubai, india, kerala flight, air india express flight, kozhikode, vande bharat, covid-19


'We pray for well-being of passengers and crew and will keep you updated'

Indian missions in the UAE and several community groups have launched helpline numbers for families and passengers of the Air India Express aircraft IX 1344. The Consulate General of India in Dubai has opened its help line numbers for the well-being of passengers and crew of the Air India Express flight IX 1344 from Dubai to Kozhikode.

The Consulate tweeted, "Air India Express Flight No IX 1344 from Dubai to Calicut skidded off the runway. We pray for well-being of passengers and crew and will keep you updated as and when we receive further updates."

Consul General of India in Dubai Dr Aman Puri said, "I can confirm that we are available to those in distress. As soon as we get information about the passengers, we will be getting in touch with the families. In need be, we will activate the Consulate into a 24/7 help desk as well. Our officers will be on-the ground to provide support."

He also confirmed that the Ministry of External Affairs control room has been activated in New Delhi, and the Kerala Government and DGCA were on-the ground fully involved in rescue operations.

Similarly, community groups in the UAE have also launched 24/7 helpline numbers. EP Johnson, president of the Indian Association in Sharjah said, "Those in need can call us. We are available 24/7." Advocate Ibrahim Khaleel of the Kerala Muslim Cultural Centre (KMCC) said, "Our volunteers and leaders in Kerala are on-site and are fully involved in rescue operations. In the UAE, we are reaching out all the listed passengers and their families to ensure our support."

Consulate will be open tomorrow, Saturday August 8 at 8 AM to assist all who want any assistance to travel to Kerala or any information related to air crash incident. We are with all the families of injured and deceased and will do our best to assist them.

Here are the 24/7 helpline numbers:

Consulate General of India in Dubai


Air India Express, Abu Dhabi


Kozhikode International Airport Control Room


Air India Express, Dubai

+9714207 9444.

Ministry of External Affairs, India

+911800 118 797
+91 11 23012113
+91 11 23014104
+91 11 23017905

Air India Express, Sharjah

+971 6 5970303

Indian Association, Sharjah



+971 504548359

All Kerala Colleges Alumni Federation Task Force Team



Dhanusha Gokulan

Originally from India, Dhanusha Gokulan has been working as a journalist for 10 years. She has a keen interest in writing about issues that plague the common person, and will never turn down a human interest story. She completed her Bachelor in Arts in Journalism, Economics, and English Literature from Mangalore University in 2008. In her spare time, she dabbles with some singing/songwriting, loves travelling, and Audible is her favourite mobile application. Tweet at her @wordjunkie88

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