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Integrating AI and using real-time data will enhance services like emergency response, said one expert

Earlier in May, Dubai Police unveiled a major new initiative to divide the emirate into "urban" and "rural" zones—but what does this really mean for residents?
Urban planners say the move will improve police and emergency response times, offer more targeted resource allocation, and strengthen urban resilience in the emirate.
“In high-density urban areas like Downtown Dubai or Business Bay, the space complexity demands rapid, high-frequency response units, real-time surveillance, and predictive policing supported by AI,” urban planner and strategist Shweta Gandhi said. “You’re dealing with vertical infrastructure, traffic congestion, and diverse footfall.”
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But, she said those strategies are not fit for lower-density areas, like Al Marmoom or Al Aweer. “[Rural zones] require a broader patrol strategy, longer-range visibility tools, and perhaps even drone surveillance due to dispersed settlement patterns,” she said.
Gandhi explained that this way, police force can be more strategic in their operations and will also allow for a better integration of smart infrastructure, land use planning, and emergency preparedness protocols. “Ultimately, this reinforces the principle that public safety is not just reactive, it’s spatially and systemically planned, and this initiative sets a precedent for cities globally,” Gandhi added.
Khaled Alawadi, an associate professor at Khalifa University, explained that it’s typical for more resources and facilities to be allocated to areas with higher density, like in urban areas. “The accidents, the security, the management of the urban areas require more power and more enforcement,” he said.
However, what differentiates Dubai from other cities is the fact that even suburban areas have high density, he said. Typically, suburban areas fall on the outskirts of cities and are classified by less concentration of people compared to urban cities. In Dubai’s case, Alawadi said that there is no clear division on urban vs suburban as the latter “blended” or “integrated” with the former.
Aileen Llagas, an engineer, said that the best option for urban planners to do is carry out a long-term and continuous plan so that “the boundaries between urban and rural areas can shift and be adjusted over time as needed.” She added that the authorities should make sure that “rural areas will not receive nominal investment in safety and technology that may cause them to be more vulnerable.”
“For its full potential to be realized, the model must remain inclusive, adaptable, and governed by principles of equity and transparency,” she said.
Artificially-intelligent zones
When Dubai Police made the announcement, one of the goals for this strategic division was the incorporation of cutting-edge smart technologies and artificial intelligence in each zone. Dr Rana Shakaa, visiting assistant professor at the American University of Sharjah, said that integrating AI and using real-time data will enhance services like emergency response.

She contrasted this with Singapore’s model, in which AI, sensors, and real-time data are used to coordinate policing, infrastructure, and emergency services. However, she said that Singapore’s approach “lacks flexibility when dealing with diverse communities and changing conditions.” Shakaa added, “With its strong digital infrastructure, [Dubai] can use smart technologies to streamline services, while also allowing room for local adaptation.”
Impact of urban vs rural zones
“To understand the impact of dividing Dubai into rural and urban zones, we must look at zoning, infrastructure, and transportation not as separate categories, but as a connected system,” Shakaa said. She explained that decisions made on zoning shape what kind of infrastructure is needed, which then influences how people and goods move within an area.
“For example, if rural zones are restricted to low-density uses, it may not be cost-effective to extend high-capacity utilities or mass transit—potentially isolating those areas. Conversely, if infrastructure is upgraded unevenly, it can create pressure to rezone or densify areas prematurely,” she explained, adding that transportation will be the key connector by either bridging the urban-rural divide or reinforcing it.
“Yet challenges remain, especially given Dubai’s fast pace and fragmented growth patterns. Success will depend on adaptive zoning, and context-sensitive implementation,” Shakaa said.