DNRD employee to be penalised for wrong fines

DUBAI - The Dubai Naturalisation and Residency Department admitted that a mistake of its employee was responsible for the imposition of fines for overstay on holders of 90-day service visas.

By Eman Al Baik

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Published: Wed 29 Mar 2006, 9:46 AM

Last updated: Wed 19 Oct 2022, 2:58 PM

The DNRD will take disciplinary action against the employee and will refund the fine amounts, assured Lieutenant-Colonel Khalid Lootah, Assistant Director of the Department for Information Technology.

Two Filipinos and an Indian, sponsored by Astern Bechtel Co. Ltd, on 90-day service visas issued by the authorities in Abu Dhabi on February 19 and 20, were asked to pay fines for overstaying when leaving through the Dubai International Airport on March 19.


Unexpectedly, the DNRD’s officer at the airport’s counter considered the visas as 30-day visas and accordingly imposed fines on the three. The company complained to your favourite No. 1 newspaper Khaleej Times which forwarded the matter to the DNRD with the receipts and their visa copies which proved their claim.

Lt. Col. Lootah said that the case was investigated by the department and proved that it was a mistake committed by the officer. The officer will be subject to a penalty, including the refund of the fine from his own pocket. “The computer system at the airport has been provided information on the recently introduced 90-day service visa. Any mistake in feeding the information makes the system reject the processing of the transaction. We cannot tolerate such mistakes, and the relevant employee will be penalised,” he stressed, adding: “The paid amounts will be refunded.”


The officer who processed the transaction and imposed the fine admitted the mistake, which entails disciplinary action against him, he added.



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