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UAE peak travel: Etihad Airways expects 7 million passengers, offers tips
The airline is rolling out a range of services and travel tips to streamline the airport experience and help passengers navigate peak travel periods with ease
- PUBLISHED: Thu 26 Jun 2025, 11:08 PM
Etihad Airways is gearing up for one of its busiest summer travel seasons yet, with the national carrier of the UAE preparing to welcome more than seven million passengers through Abu Dhabi’s Zayed International Airport.
“We are looking forward to hosting millions of guests at Zayed International Airport as they head off on their summer holidays,” said Shaeb Alnuaimi, Etihad’s Director of Airport Operations. “At every stage of the journey, we’re focused on delivering the highest standards of safety, comfort, and service.”
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Etihad is rolling out a range of services and travel tips to streamline the airport experience and help passengers navigate peak travel periods with ease.
Early check-in
To reduce wait times, the airline is encouraging guests to arrive at the airport at least four hours prior to departure. Travellers can check in online up to 30 hours before their flight via Etihad’s website or mobile app, then use self-service bag-drop counters at the terminal.
Etihad is also offering off-site check-in and baggage drop facilities at several Abu Dhabi locations including the Abu Dhabi Cruise Terminal, Yas Mall, Mussafah, and Al Ain, all operating from 10am to 10pm, with the cruise terminal open 24 hours.
Home check-in and bag delivery
For added convenience, Etihad’s partner MORAFIQ offers home check-in services starting at Dh185. The service includes seat selection, baggage check-in, and delivery of boarding passes at passengers’ doorsteps, up to five hours before departure.
Upon return to Abu Dhabi, the 'Land & Leave' service enables guests to head straight home while their luggage is delivered to any Abu Dhabi address within three hours of landing.
Baggage allowance and US preclearance
Etihad reminded travellers to adhere to baggage policies: Economy Class passengers are allowed 7kg of carry-on baggage, while First and Business Class guests may carry up to 12kg. All cabin baggage must fit within specific size limits.
Passengers flying to the United States must check in at Terminal A at least four hours before departure. Those travelling in premium cabins should report to the US Customs and Border Protection Preclearance facility 90 minutes before flight time, while all other guests should arrive at least two hours in advance. The preclearance facility closes one hour prior to departure.
