Apple announces display problem with iPhone X models

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Apple announces display problem with iPhone X models

This program covers affected iPhone X models for three years from the date of purchase.

By Web Report

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Published: Sun 16 Dec 2018, 7:51 AM

Last updated: Sun 16 Dec 2018, 3:33 PM

Smartphone company Apple has announced that it will replace the display module on iPhone X models that have display issues.
"Apple or an Apple Authorised Service Provider will replace the display module on eligible devices, free of charge," the company said in a statement.
Apple announced the 'Display Module Replacement Programme' for iPhone X models that experience issues with the display.
According to Apple, some iPhone X displays can experience problems with responsiveness due to a display module component that can fail.
Affected devices have a display or part of a display that does not respond to touch or responds intermittently, or a display that reacts without being touched at all.
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:

1. The display, or part of the display, does not respond or responds intermittently to touch
2. The display reacts even though it was not touched
Apple also said that no other iPhone models are part of this programme. The programme covers affected iPhone X devices for three years after the first retail sale of the unit.



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