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Punjab National Bank: Your trusted global banking partner
From digital services to dedicated relationship support, the bank empowers NRIs with personalised banking, seamless access, and a growing global presence
- PUBLISHED: Fri 15 Aug 2025, 8:10 AM
As we celebrate the 79th Independence Day of our beloved India, I warmly extend my heartfelt greetings to all our esteemed non-resident Indians. This day is not just a celebration of freedom — it is a tribute to the courage, resilience, and unity that shaped our nation.
Punjab National Bank (PNB) has long been a trusted global banking partner for non-resident Indians (NRIs), offering a wide range of tailored banking solutions suiting to their financial needs. With its extensive suite of NRI-centric products and services, PNB seamlessly connects your global ambitions with your Indian heritage.
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Bank is having international presence at DIFC Dubai, London (UK), Bhutan, Nepal, Myanmar, Bangladesh and Gift City, Gandhinagar. This expansive network reflects PNB’s commitment to being a trusted financial partner for Indians across the globe.
PNB’s operations at the Dubai International Financial Centre (DIFC) reflect the bank’s expanding international presence and strategic focus. Through this branch, PNB extends specialised credit facilities to corporate clients aiming to grow their footprint overseas, reinforcing its role as a global financial enabler.
The Branch offers various credit facilities such as External Commercial Borrowings, Fund based/non-fund based Working capital facilities, Project Financing, participation in Syndication loan deals, Trade Finance activities (Buyers Credit for imports into India, Negotiation of Bills under LCs, Purchase/Down selling of Trade Finance Assets under MRPA).
Punjab National Bank (PNB) offers a diverse range of deposit schemes tailored for NRIs, including FCNR (B) accounts available in major global currencies such as USD, GBP, EUR, CAD, AUD, and JPY. Additionally, NRE and NRO account options are provided in INR to suit various financial needs. For returning Indians, PNB facilitates a smooth financial transition through its RFC (Resident Foreign Currency) accounts.
Furthermore, as part of the Bank’s ongoing commitment to enhancing customer service, several strategic initiatives have been undertaken.
PNB Global Prime Account
PNB has introduced the Global Prime Account Scheme, a privileged banking solution designed exclusively for esteemed NRI customers. This premium offering comes with a host of complimentary and customised benefits, including baggage assistance, airport pick & drop services, lounge access, and air accident insurance — all curated to deliver a superior banking experience that matches your global lifestyle.
Round-the-Clock NRI Customer Service Centre
To better understand and serve the unique needs of NRIs across different time zones, we have launched a specialised 24x7 NRI Customer Service Centre with NRI Lounge facility at New Delhi. This state-of-the-art Global Online Touchpoint is designed to provide seamless query resolution, supported by dedicated Relationship Officers who ensure personalised assistance. For further inquiries, customers can also reach out via dedicated email: nri@pnb.co.in.
Dedicated Toll-Free Service for NRI Customers
To ensure easy and uninterrupted access to banking support, PNB offers a dedicated toll-free helpline exclusively for NRI customers. NRIs can connect with PNB through toll-free numbers in 7 countries including Canada (1855-5737-086), Italy (3980-0580-244), Philippines (1800-1312-0139), Saudi Arabia (8008-5008-62), UAE (8000-3577-0298), UK (4480-0031-8030), and USA (1844-451-9295).
WhatsApp Banking Service for NRIs
PNB’s WhatsApp Banking service empowers NRI customers to manage their accounts with ease and convenience. By simply sending a “Hi” to the official PNB WhatsApp number at +91-9264092640, customers can access a range of non-financial and informational services. These include balance inquiry, viewing the last five transactions, requesting a cheque book, stopping a cheque, registering for e-statements, hot listing a debit card, and more — all at their fingertips, anytime, anywhere.
Digital Account Opening with Overseas Document Pickup Facility
PNB offers a seamless online account opening service for NRIs through its official website. Customers can conveniently upload their documents online and, for added ease, avail doorstep document pickup at their overseas location via PNB’s designated international courier partner — all at no additional cost. This initiative ensures a smooth and hassle-free onboarding experience, tailored to the convenience of global customers.
Remittance Facility
PNB offers a secure and efficient remittance service for NRIs, enabling seamless transfer of funds to India. The Bank offers a robust digital infrastructure that facilitates faster, safer, and cost-effective money transfers through the Rupee Drawing Arrangement (RDA) mechanism, particularly in the Middle East. This system ensures secure remittances to India, backed by trusted exchange house partnerships and streamlined processes designed to meet the needs of NRIs with efficiency and reliability.
Digital Innovation for Contemporary NRIs
Recognising the digital preferences of today’s NRIs, PNB offers comprehensive digital banking solutions — including internet banking, mobile banking apps, and digital remittance platforms. These services empower NRIs to manage their Indian financial portfolios effortlessly and securely from anywhere in the world, ensuring convenience, control, and connectivity always.
PNB’s commitment to the NRI community goes beyond traditional banking — it’s about building lasting relationships that support your global journey while keeping you connected to your roots in India. With competitive interest rates, transparent processes, and an unwavering focus on customer satisfaction, PNB continues to be the preferred banking partner for millions of NRIs around the world.