UAE: Children, senior citizens can file police complaints from home
The service had initially only been open for people of determination.
Abu Dhabi Police’s “We Care For You” initiative has been expanded to now cater to the needs of senior citizens and children in the city.
In a tweet, Abu Dhabi Police explained that its pioneering service, previously geared towards providing people of determination with the facility to file police complaints from their own homes, would now cover more vulnerable groups as well.
Children and senior citizens can log criminal complaints through smart applications, or by calling 999.
Members of the force would then visit them at home to begin processing the complaints, which can include reports of bullying.
Major General Muhammad Suhail Al Rashidi, Director of the Criminal Security Sector, stated that the launch of this service in Abu Dhabi reduced the number of visitors to the Police centres since it didn’t require the physical presence of people in the target group.
It has also increased public satisfaction, because of the quick and easy access to open reports online.
The service was initially launched in January 2020 as part of a package that aimed to increase vulnerable groups’ access to law enforcement and enhance residents’ overall quality of life.
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