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Dubai parking: How to check violations as paper tickets are discontinued

Staff Report/Dubai
Filed on March 29, 2021
Supplied photo

Image of vehicle and a map showing the location of offence will be displayed on website.

As Dubai Roads and Transport Authority (RTA) goes paperless, it has added a new feature on its website whereby an image of the vehicle and a map showing the location of the offence will be displayed to the vehicle owner to have accurate details about the violation and its place.

Also read: Dubai: You won't receive paper tickets for parking violations.

For motorists using company or rented cars, a fresh feature will enable the vehicle owner (individual or company) to add the telephone number and e-mail address of the driver, so that the offence notification can be delivered to the vehicle’s user and owner. As for vehicles not registered in the UAE, their owners are required to register in the Notifications Feature to get ticketing notifications. Payment of parking fines for vehicles registered in other countries is also now available via RTA’s website.

The new features and additions come as the RTA has decided to cease the issuance of printed tickets for vehicle violations in Dubai. It will issue e-tickets only via e-mail or text messages. All details of the offence will be communicated through these two channels.

The initiative is compatible with the precautionary measures against the Covid-19 by avoiding the touching of papers. It will contribute to financial sustainability by saving paper and printing-related costs. The move also fits with the smart inspection initiative wherein offences are issued remotely via the smart vehicle. It respects the privacy of the client as no paper ticket will be placed at the front of the vehicle.

The e-ticketing of vehicles supports Dubai Government’s efforts to become the smartest city in the world and contributes to improving the payment of parking fees service.

Earlier this March, the RTA launched a campaign to educate and urge the public to update contact details of their vehicles and familiarise them with the new initiative enabling clients to specify the contact details of the driver (not the owner) to whom the tickets will be issued.





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