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Access all RTA services through a single app

Web Report/Dubai
Filed on July 24, 2016 | Last updated on July 24, 2016 at 06.49 am
Access all RTA services through a single app

RTA gears up to launch new Integrated Mobility Platform in Dubai, residents can use app to book RTA mass transit services and private services too, including Uber and Careem.


Roads and Transport Authority Dubai (RTA) is gearing up to launch an Integrated Mobility Platform in Dubai, enabling customers an easy access to all mass transit systems through a single window (smart app).

Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of (RTA) revelead the plan at an Innovation Lab workshop held in Dubai.

In this transit hub, RTA's multi-modal transit systems (metro, tram, buses, marine transit means, and taxis) will be integrated with transit systems of other entities in Dubai such as limo service, Palm monorail, and Dubai Trolley.

In a later stage, the services might extend to include electronic booking of taxi services such as Uber and Careem; all integrated in one app enabling the user to book the service and pay the fare.

"The Dubai Integrated Mobility Platform fulfils RTA's vision of Safe and Smooth Transport for All and conforms to its first strategic goal (Smart Dubai), second strategic goal (Integrated Dubai), and the third strategic goal (People Happiness)," he noted.

Al Tayer made this statement when chairing the Innovation Lab spotlighting preparations for the Dubai Integrated Mobility Platform held by RTA and attended by more than 60 concerned personnel from RTA as well as consultants and experts from the UAE and beyond. The lab discussed the technical and legislative aspects as well as customers' service in a way ensuring smooth flow of information about mobility options in the Emirate.

"The Integrated Mobility Platform project comprises a system for organisational monitoring, full integration with all RTA's mass transit means, integrating with services provided by other entities in Dubai, organizing electronic taxi booking services and running limo services. The project will offer the user the available mobility options, and enable the user to plan the journey and arrange the booking & payment in a smooth and integrated manner."

"The project will be undertaken in several phases expected to be concluded in 2017. Phase I includes developing the technological infrastructure of the platform, integrating RTA transit means, integrating limo services of the Dubai Taxi Corporation, providing info about bikes, cycling tracks and racks, starting the issuance of operation permits for the electronic taxi booking services such as Uber, Careem and others, and developing a system for organizational monitoring of limo services.

"Phase II covers integrating electronic taxi booking services, and establishing agreements with some partners and integrating them in a partial manner with the platform.

"Phase III is concerned with holding agreements with most stakeholders to integrate them in the platform, and establishing the payment process offered by the Platform using NOL card."





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