MoE announces unified contract for car dealers

DUBAI — The UAE Ministry of Economy has officially announced on Thursday that the unified contract for car dealers will be obligatory effective the October 1, 2011.

By (Staff Report)

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Published: Fri 16 Sep 2011, 11:15 PM

Last updated: Tue 7 Apr 2015, 11:06 AM

This was announced by Dr Hashim Al Nuaimi, Director of Consumer Protection Department at the Ministry of Economy, while his meeting with more than 40 senior representatives from automobile dealership firms in the UAE.

Car dealers violating the new rule will be fined according to Federal Law No. 24 for the year 2006 for Consumer Protection.

Dr Al Nuaimi thanked the car dealers for their positive response to the proposal of the unified contract, stressing that the unified contract will energise the automobile sector in the UAE and make buying and selling activity more transparent, to the benefit of customers.

Car dealers emphasised their commitment to the new contract form at the meeting and thanked the Ministry of Economy for initiating the move, which they said will enhance their business and increase customer confidence.

Dr Al Nuaimi said that the ministry will organise a number of field visits to all car dealers in the country to see the process of applying the unified contract where the Ministry will not tolerate any irregularities regarding the new contract.

The new contract includes three categories, cars sales, maintenance and spare parts, which clarifies to the seller the entire specification of the car. Dr Al Nuaimi stressed that the aim of the contract is to find a common balance between the consumer and the merchant, in which the consumer is fully informed of all his rights through the main items in the contract.

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