Car owners may receive extension in periodic service

A proposal to allow private cars’ owners to extend the periodic service period from 5,000km to 10,000km will be discussed during a meeting to be held at the Ministry of Economy’s premises tomorrow, Dr Hashim Al Nuaimi, Director of the Consumer Protection Department of Ministry of Economy, has underlined.

Al Nuaimi said the ministry, in collaboration with Al Majid Motors Co, has initiated a major recall for Kia Cadenza cars of models 2012 and 2013 from the country with the purpose of replacing the alloy wheels to avert any potential breakdowns. He said that the car dealer — Al Majid Motors Co — is committed to conducting the repair of defective cars for free without levying any financial burdens on owners of affected cars. Besides, the dealer is also bound to provide owners with another car free of charge if the service continues for over 15 consecutive days.

Al Nuaimi said that the ministry shall be receiving a weekly report from the authorised car dealer, which includes names of the customers whose cars got fixed, and the number of cars that have been serviced, along with the time period during which cars are to be maintained.

“The ministry is implementing the latest steps being followed worldwide in recalling defective cars to get them restored, which secure consumers from any harms due to any manufacturing defects,” he noted.

People having the said model of Kia Cadenza can check whether their cars are targeted in the recall campaign or not by calling Kia’s service centres, he added.

— salah@khaleejtimes.com