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Could artificial intelligence do holiday gift-shopping for you?

Agentic commerce may be the answer to the growing trend of AI-assisted gift shopping, with UAE shoppers leveraging technology for a seamless experience

Published: Wed 17 Dec 2025, 11:55 AM

In a year that saw the great creative reset‭ ‬—‭ ‬when nine of the 15‭ ‬largest luxury brands appointed new designers‭ ‬—‭ ‬the early winner looks to be Dior’s signing of former Loewe creative director‭, ‬Jonathan Anderson‭. ‬Taking the largest share of user-generated content‭ (‬UGC‭) ‬on social media during the Spring/Summer 2026‭ ‬shows held in Paris last October‭, ‬Anderson’s Dior is hotly anticipated to bring back lustre to large luxury‭, ‬a sector which‭, ‬almost unanimously‭, ‬has wilted under the perception of rising prices and stagnant creativity‭.

‬While Anderson’s creations won’t land in stores until January‭, ‬a Dior box under the tree this month will show your finger’s on the fashion pulse‭. ‬And the dream contents‭? ‬One of Kuwaiti artist Alymamah Rashed’s two interpretations of the house’s iconic Lady Dior bag‭.

For the past decade Dior has invited artists to imbue the bag with their artistic vision‭, ‬creating what‭ ‬the brand calls a‭ ‬‘convergence of art and couture‭.‬’‭

This year‭, ‬to celebrate 10‭ ‬years of the initiative‭, ‬Dior invited 10‭ ‬artists from around the world to reinterpret the Lady Dior‭ ‬as part of their creative realm‭, ‬among them‭, ‬Rashed‭. ‬Her two designs draw on Kuwait’s natural landscapes and flora‭, ‬reimagining the archaeological heritage of Failaka Island’s sand‭, ‬rock and sea barnacles through exquisite embroidery‭, ‬while three dimensional petals edged with pearls recreate the country’s Humaith flower‭.

With luxury brands‭, ‬including Dior‭, ‬under pressure to prove their craftsmanship credentials‭ ‬—‭ ‬particularly after a 2024‭ ‬court case revealed that a‭ ‬€2,600‭ (‬Dh11,175‭) ‬bag cost just‭ ‬€53‭ (‬Dh228‭) ‬to assemble‭ ‬—‭ ‬the highly limited Lady Dior Art editions quietly silence detractors‭.

Each of Rashed’s designs features a delicate eye motif and reveals a poem on the lining‭, ‬visible only to the owner‭. ‬To unwrap this bag represents an intimately personal‭, ‬almost couture-like experience that celebrates a deep connection and respect between giver and receiver‭. ‬This year‭, ‬that’s more relevant than ever as‭, ‬for possibly the first time‭, ‬we are witnessing the beginnings of at-scale artificial intelligence‭ ‬‭(‬AI‭) ‬shopping and‭, ‬yes‭, ‬gift selection‭.

‬YouGov reports that 29‭ ‬per cent of UAE shoppers wish AI could do their holiday shopping‭ ‬for them‭, ‬while 72‭ ‬per cent of UAE residents plan to use AI to help them navigate mega sales such as the Dubai Shopping Festival‭, ‬and 34‭ ‬per cent would trust AI to find and buy gifts for family and friends‭. ‬On the flipside‭, ‬69‭ ‬per cent believe that AI-selected gifts are not as meaningful as those picked out personally‭. ‬I agree‭, ‬and‭, ‬if he’s reading this‭, ‬and tempted to ChatGPT my‭ ‬Christmas present‭, ‬I’ll save my husband the bother and direct him straight to a pavé diamond Tiffany Lock bangle‭.

‬That said‭, ‬AI’s role in shopping‭, ‬for gifts or otherwise‭, ‬is only set to grow‭. ‬YouGov reports that shoppers in the UAE and KSA dedicate a very‭ ‬generous 35-36‭ ‬per cent of their annual budget to gifts‭ (‬I have to wonder whether self-gifting counts‭). ‬With that level of purchasing volume and value‭, ‬it makes sense to leverage‭ ‬AI for product and brand discovery‭, ‬price comparisons and‭, ‬eventually‭, ‬frictionless ordering and returns‭.

Over half of US consumers who used generative AI for search in 2025‭, ‬also used it to help them shop‭, ‬while shopping-related searches on generative AI‭ ‬platforms grew 4,700‭ ‬per cent between 2024‭ ‬and 2025‭, ‬a number that is only going to explode as the machines get to know our personal style‭, ‬body types‭, ‬lifestyle and aesthetic aspirations‭.

According to SimilarWeb‭, ‬ChatGPT accounted for 16‭ ‬per cent of Zara’s inbound referral traffic last summer‭. ‬Naturally‭, ‬there’s a name for this‭: ‬Agentic Commerce‭ ‬–‭ ‬where your AI agent sources products‭, ‬compares prices‭, ‬orders and oversees returns on your behalf‭.

With the shopping calendar at full throttle in the UAE right now‭: ‬Dubai Shopping Festival running until‭ ‬January 11‭ ‬next year and encompassing Christmas and New Year‭, ‬with Ramadan and Eid al-Fitr following in quick succession‭, ‬canny‭ ‬retailers and brands should be ensuring that large language models‭ (‬LLMs‭) ‬are primed to offer up their collections to an increasingly AI-literate consumer base‭.‬

For now‭, ‬though‭, ‬a gift that defies algorithms‭, ‬reflects regional artistry‭, ‬and contains words never to be seen by AI crawlers‭, ‬is the true masterpiece‭. ‬