Both residents and citizens can contact the authority for pest control services, although the types of pests covered under the service vary
Image used for illustrative purpose. Photo: File
Are you frustrated with the constant buzzing of flies in your home? Or are you repulsed by the roaches crawling around? In Dubai, you can apply for a free pest control service, which will be conducted by authorised personnel in your home.
Both residents and citizens can contact Dubai Municipality for pest control services, although the types of pests covered under the service vary for expats and citizens.
Citizens can contact the authority for the control service for all types of public health pests. However, residents can only avail the free Municipality service for:
Everyone can avail the toxic pest control service. It is important to note, however, that the free Municipality service for individuals is not applicable to some areas, as specified later in the article.
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Residents and citizens can apply for this service through the call centre, Dubai Municipality app, or through the official website's chatbot. Additionally, citizens can apply on Dubai Now app.
For 'pest and insect control at home' service, fill in required information such as name, phone number, address, and targeted pest.
You will then receive an SMS from Dubai Municipality, with the application and the date for pest control. This date will be within 4 working days for public health pest control and within 24 hours for poisonous pests
The Dubai Municipality employee will arrive at the specified location and time to start pest control. If the pest infestation persists, you can submit a second notification 15 days after the first one.
If residents wish to obtain control services for pests other than poisonous ones, they can contact one of the companies authorised by Dubai Municipality. To access this list, follow these steps:
Make sure that the company you contact is authorised to offer pest control services, as misuse of pesticides by individuals or illegal companies is harmful to human health and safety.
Pigeon control can also be conducted through private companies, trapping the birds in cages. In case of infestation, narcotic substances may be used; special procedures must be followed after obtaining necessary approvals from the authority.
According to the Dubai Municipality website, public health pest control notifications are considered an emergency in the following cases:
The Dubai Municipality service is not provided in Jebel Ali Free Zone. The area is considered a free industrial and investment area under the management of Dubai Ports Authority and the Free Zone Authority, and owns a pest control specialised company, Emdad.
The service is also not provided in investment and real estate development areas, where relevant authorities must have a contract with private pest control companies approved in Dubai.
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