Passport without tears

This is to appreciate the efficiency of the staff of the passport renewal section at the Pakistani consulate in Dubai. When I went there to renew my passport, my token number was 178 and I thought it would take the entire day.

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Published: Sat 28 Sep 2013, 12:16 AM

Last updated: Tue 7 Apr 2015, 5:16 PM

But work started at about 7:15 am and the bank counter flashed my number in 35 minutes. There I was given another token numbered 99, which shortened my waiting period. I was surprised and happy to see how fast the different counters were working.

Even though there was a protocol of serving ladies first, my passport was renewed by 8:35 am. All the staff members were efficient as well as courteous. Long queues and hours of waiting are now a thing of the past at the Dubai consulate. Keep it up, officers, and thank you.

Naiyyar Iqbal, Dubai



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