Clearance letter

I would like to bring something of great concern to the notice of the authorities, especially banks. When we cancel our credit cards, why doesn’t the bank give us a clearance letter?

By Name Withheld Upon Request

Published: Mon 25 Jun 2012, 9:17 PM

Last updated: Tue 7 Apr 2015, 12:44 PM

I cleared my credit card dues with a prominent bank and when I asked the customer service agent to give me a clearance letter for my cancelled credit card, he refused saying, “it is not the bank’s policy”.

I request the authorities concerned to please look into this.

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