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DHA's new initiative gets ‘friendly’ with clinics

Authority will send its ‘friendly’ inspectors to the medical centres to ensure whether they are getting adequate support to improve the quality of health care and meeting international standards.



By Asma Ali Zain/deputy Chief Reporter

Published: Mon 29 Jun 2015, 1:11 AM

Last updated: Wed 8 Jul 2015, 3:10 PM

Dubai - Except for major violations, no medical facility in Dubai will be fined for the next six months from July 1, as part of an initiative by the Dubai Health Authority (DHA).

Under the initiative ‘Weyak’,  DHA will send its ‘friendly’ inspectors to the medical centres to ensure whether they are getting adequate support to improve the quality of health care and meeting  international standards.

DHA will also make use of the inspections to promote its regulations, during this campaign, which lasts until December.

Starting July 1, clinics, polyclinics and dental specialists will not be given any fines for violations, except for offences like allowing unlicensed medical staff to work.

Violations are classified in different categories, which include developmental designs, provision of facilities and improvements in observation rooms.

The clinics will be given a checklist and will be asked to follow the points listed.

“If a repeated violation is found, we will give them a week and if they do not manage to fix it, our inspectors will visit them, take comments and suggestions, and clear their doubts,” said Dr Layla Al Marzouqi, director of Health Regulation at the health authority. A gathering was held for two days to familiarise the medical staff on what to expect from these inspections.

“Post the inspections, we will regularly follow-up with health facilities and advise through the implementation stage free-of-cost.  Health care facilities will have a time-frame to adhere to the requirements.

“We will monitor them for six months and will not fine them in this time period…we hope violations will drop through this initiative and customer satisfaction will go up,” she added.

She, however, said that annual regular inspections as well as surprise inspections will continue.

The DHA currently has 30 inspectors and15 more will be hired soon.

“We are hoping to increase the numbers of inspectors in 2016 according to the growth of medical facilities in Dubai,” said Dr Layla. -asmaalizain@khaleejtimes.com


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