The app allows citizens to use digital documents on their smartphones instead of physical ones for identification and sharing purposes
The implementations are expected to have a "huge impact" on reducing patient waiting times and improving patient experiences. Automation Anywhere and Advansys ESC worked with SGH to identify automation opportunities in its insurance and finance departments that typically handle high-volume manual processes, such as insurance eligibility, insurance pre-authorisation and patient enrollment.
"Intelligent automation empowers healthcare organisations to perform more time-consuming, manual tasks, freeing up staff to treat an increased number of patients by improving hospital efficiencies," said Milan Sheth, executive vice president, IMEA at Automation Anywhere. "Medical systems impacted by the global pandemic are seeing how automation technology can have a huge impact on a patient's progress by implementing bots for processes, such as simplifying patient appointment scheduling, streamlining account settlements and managing healthcare workflows. All of this time saved can go right back into patient care."
reporters@khaleejtimes.com
The app allows citizens to use digital documents on their smartphones instead of physical ones for identification and sharing purposes
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