Policing, the happiest job in Dubai

Study finds that 95 per cent of police department employees reported being satisfied with the services offered by the police, compared to 78 per cent for all other government entities.

By Amira Agarib/principal Correspondent

Published: Mon 22 Jun 2015, 12:28 AM

Last updated: Wed 8 Jul 2015, 2:53 PM

Dubai - Service satisfaction within the Dubai Police is soaring above that of other government entities, according to the results of a poll conducted by the Dubai Model Centre of the Secretariat of the Dubai Executive Council.

The poll found that 95 per cent of police department employees reported being satisfied with the services offered by the police, compared to 78 per cent for all other government entities.

Major-General Khamis Matar Al Mazeina, Commander-in-Chief of the Dubai Police, said 99 per cent of police employees polled agreed with the standard “I feel inspiration and enthusiasm to participate and contribute in realising the vision of Dubai”, compared to 92 per cent of those in other government institutions. Another 97 per cent said they feel the importance of their work, compared to 94 per cent of all other government departments.

He said 96 per cent reported knowing what is expected of them at work, compared to 91 per cent in other institutions, while 93 per cent said they feel part of a team “to achieve a common goal”, compared to 76 per cent elsewhere.

Additionally, 93 per cent of police department employees said they were treated with respect at work, compared to an average of 82 per cent elsewhere. Notably, 91 per cent of respondents said they had access to the information and equipment “needed to provide quality service”, compared to 73 per cent in other institutions.

In other categories, Al Mazeina noted that 88 per cent of respondents agreed with the statement “I work in a positive environment that allows opportunities for experiences and thinking in new ways”, compared to 64 per cent among employees of other departments.

Furthermore, 88 per cent of Dubai Police employees reported that “everyone is treated with fairness and justice”, while only 51 per cent of other government employees reported the same.

About 87 per cent of Dubai Police respondents thought there was a possibility of recognition and praise for good work, compared to 57 per cent of those working in other government departments.

amira@khaleejtimes.com