Al Ain ID centre gets new look

The Emirates Identity Authority has completed renovation works at its Al Ain Registration Centre including a complete redesign increasing its daily capacity from 2,800 customers to around 3,200 customers.

By (Wam)

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Published: Mon 26 Aug 2013, 12:21 AM

Last updated: Sat 4 Apr 2015, 12:20 PM

The new look should help upgrade the level of services provided by Emirates ID to meet the requirements of the “Emirates Distinguished Government Services Programme” towards achieving the “7-star” classification.

Head of Registration Centres Sector at Emirates ID Nasser Al Mazrouei, said the renovation project is in line with the Authority’s ongoing endeavor to upgrade the level of its service facilities, and also included the setting up a childrens play corner and a coffee shop.

Al Mazrouei noted that the number of registration counters in the centre was increased to 25; 16 to serve men and nine for ladies.

Eleven out of the 16 counters allocated for men are for registration, two for customer service and three for data updates. The ladies section includes five counters for registration services, three for data updates and one for customer service.

He clarified that the centre provides all services related to registration in the population register and the ID card, including new registration, renewal of expired Identity cards, replacement of damaged or lost cards as well as data updates and amendments.

It will provide free parking for customers and is open from 7am till 8pm.

It also provides several facilities for people with special needs such as parking spaces, special service counters and wheel chairs to make the process easier for them.

Emirates ID operates 55 registration centres across the country with daily capacity of 27,800 customers.

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