Having effortlessly transitioned into acting, Fouzia's debut film swiftly captured global acclaim, earning accolades at the prestigious Cannes Film Festival
But once they arrive at the hotel, they were left horrified to discover the Airbnb listing was a fake. Left with nowhere to go, they were forced to book the nearest dog-friendly accommodation 40 miles away for an extra £200 a night.
The property in Ibiza was listed by Lux Travel Collective and had not provided the couple arrival details in the week leading up to the holiday - despite being contacted several times. That's when Feltham, a property developer, became suspicious and tried to phone the company's number based in Thailand, but to no avail. When Feltham went to Airbnb, he was reportedly told he could only get a refund if they turned up at the property and were not allowed a room.
The couple was then forced to fly to Ibiza with their dogs before they were eventually turned away. Following the incident, Airbnb refused to take responsibility for the fake room in spite of taking a £1,290 cut from the booking.
However, a spokesperson told the newspaper: 'Our handling of this issue fell below our usual high standards and we have reached out to the guest to apologise and refund them in full. We have suspended the listing while we investigate and are continuing to work with the guest to make things right'.
Having effortlessly transitioned into acting, Fouzia's debut film swiftly captured global acclaim, earning accolades at the prestigious Cannes Film Festival
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