Dubai's Emirates to resume scheduled passenger flights

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Dubai - Travellers will only be accepted on these flights if they comply with the eligibility and entry criteria requirements of their destination countries.

By Web Report

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Published: Wed 13 May 2020, 12:00 AM

Last updated: Thu 14 May 2020, 10:05 PM

Dubai's Emirates has announced its plan to operate scheduled flight services from May 21 to nine destinations: London Heathrow Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne, subject to government approval.

The airline will also offer connections in Dubai for customers travelling between the UK and Australia.

These flights will be available for booking on emirates.com.

Travellers will only be accepted on these flights if they comply with the eligibility and entry criteria requirements of their destination countries. This includes an approval from the Federal Authority for Identify and Citizenship (ICA) for UAE residents who wish to return to Dubai.

Adel Al Redha, Emirates' Chief Operating Officer said: "We are pleased to resume scheduled passenger services to these destinations, providing more options for customers to travel from the UAE to these cities, and also between the UK and Australia. We are working closely with the authorities to plan the resumption of operations to additional destinations. We have implemented additional measures at the airport in coordination with the relevant authorities in respect to social distancing and sanitisation. The safety and wellbeing of our employees, customers and communities, remain our top priority."

Repatriation flights

In addition to the scheduled services, Emirates will also continue to work closely with embassies and consulates to facilitate repatriation flights for visitors and residents wishing to return home. This week, the airline plans to operate flights from Dubai to Tokyo Narita (15 May), Conakry (16 May), and Dakar (16 May), subject to government approval.

Health and safety

At Dubai International airport, customers and employees will have their temperatures checked via thermal scanners. Protective barriers have been installed at check-in counters to provide additional safety during interaction. Gloves and masks are mandatory for all customers and employees at the airport. In addition, Emirates' cabin crew, boarding agents and ground staff who interact directly with travellers will don personal protective equipment (PPE) including a protective disposable gown and safety visor.

Social distancing protocols will also be implemented. At the Dubai airport, this includes physical indicators being placed on the ground and at waiting areas in the airport to ensure travellers maintain a safe distance.


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