The 12-year-old came to Osaka Tennoji Zoo in 2017 from Mexico, where officials attested on customs documents that the then five-year-old was male
As the pandemic limited people’s movement outdoors last year, the UAE authorities made it possible for residents to consult doctors without having to visit clinics. At Arab Health, the Ministry of Health and Prevention (Mohap) has showcased how its virtual doctor platform has not only made healthcare more accessible but also helped speed up the country’s pandemic response.
Mohap’s virtual doctor platform is manned by a team of medical professionals that provide medical consultations round the clock, officials said. The aim of the platform, they added, is to improve ways of communication with community members and raise awareness of best preventive health practices. It allowed patients with chronic diseases to get in touch with their doctors without having to visit health centres.
“The virtual doctor platform is the first of its kind to provide health awareness and information about several diseases including Covid-19. It’s also a method of assessing cases remotely, limiting misinformation, and a way of reaching a wide spectrum of people from various nationalities,” said Dr Hussein Abdul Rahman Al Rand, assistant undersecretary for the health centres and clinics sector and chairman of the National Committee for the Implementation of the Provisions of International Health Regulations and Prevention of Pandemics.
The platform has helped lower patient flow and speed up response to suspected cases of Covid-19, he added.
Mohap has worked with Emirates Health Services (EHS) to make the service more comprehensive, including case assessment, medical consultation, and laboratory services.
By using interactive, contactless screens, patients just have to select a disease category so they can be connected to a doctor via a video call. The doctor, on the other end of the line, will instantly respond to the caller’s enquiries.
The virtual doctor service provides patients with more details about their health condition as they answer a number of questions related to their symptoms and medical history. The doctor will either provide health tips or advise the patient to visit the health centre.
“The provision of virtual consultations round the clock and the proactive follow-up of patients are part of the commitment of Mohap and EHS to improving the quality of life and the sustainability of healthcare,” Dr Al Rand said.
Eventually, this would also help reduce healthcare costs, he noted.
The virtual doctor platform — which was launched at the beginning of the Covid-19 pandemic — can be accessed in different languages, including Arabic, English, Chinese, German, French, Indonesian, Russian and several Indian languages.
Emirati doctors residing in Canada, Turkey, and New Zealand are also supporting the platform by offering consultations.
Dr Haifa Fares, head of primary healthcare programme section at Mohap, said: “The platform primarily aims to reach a wider segment of society and offer them the health awareness and care through our smart technologies.”
saman@khaleejtimes.com
The 12-year-old came to Osaka Tennoji Zoo in 2017 from Mexico, where officials attested on customs documents that the then five-year-old was male
About 110 migrants were crowded onto the small boat when panic broke out: Prefecture
‘A significant number of cars damaged during last week’s rains may not be covered for natural disasters such as flooding’
As normalcy resumes at the airport, a few volunteers would continue to be stationed at the airport for a few more days
Thousands of employees across the aviation sector worked together to restore operations and support guests at both DXB and DWC
With their luggage missing, the youngsters entered the competition without their UAE jerseys — but what they didn’t lack was the motivation to perform for the country
Addition of A380 significantly boosts Etihad's capacity in the US market, providing connections to Middle East and Indian subcontinent
Suhail underwent a six-month intensive treatment at Abu Dhabi’s Al Mushrif Children’s Specialty Centre