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Another parent Nirmala told Khaleej Times, "At least 15,000 parents have signed a petition asking the group to provide a blanket fee reduction. In some cases, fee defaulting parents received an email from the school that said the child's remote learning programme will be stopped in seven days if the parent does not pay the fees." The parent added, "We feel suffocated and helpless. There are so many of us who can't even apply for the 'Relief Package' announced by GEMS."
Be transparent with each other: KHDA
Targeted support for parents suffering income loss
On Thursday, Dino Varkey, chief executive officer at GEMS Education said COVID-19 Relief package will benefit more than 20,000 students across the GEMS network. According to Varkey, the Relief Package offers relief for term three tuition fees to those parents who have experienced income reductions, lost their jobs or businesses, or been placed on unpaid leave and who therefore now have limited means to settle tuition fees during this period of uncertainty.
"In all cases, the relief will be in excess of the typical blanket discounts offered by other UAE schools - typically 20 per cent and, in some cases of extreme hardship, discounts of 50 per cent or more," he said. Varkey said, "The Relief Package received thousands of applications from parents in just a matter of days, and GEMS Education teams have been working around the clock to process these in the shortest time possible and share with parents the level of tuition fee relief they will benefit from. We are directing assistance to parents who have lost a part of their income or their jobs entirely, as well as parents who are self-employed and have suffered business disruption."
"We firmly believe that this targeted approach is more equitable and effective in helping those who have been most impacted, enabling us to make a more meaningful difference," he explained.
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