Coronavirus Pandemic

Combating Covid-19: New UAE tool helps travellers assess possible virus exposure

Staff Reporter /Abu Dhabi Filed on June 22, 2020
covid-19, coronavirus, UAE, Abu Dhabi, Etihad Airways, tool, technology, AI, risk assessment

(Supplied photo)

It is now available to guests on Etihad Airways' website.

A new tool that can help travellers assess their probability of having contracted the Covid-19 virus is the latest safety project of Etihad Airways.  

The UAE's national airline partnered with Austrian-based healthcare technology company Medicus AI to develop the risk assessment tool that will help its guests make informed decisions about travelling. 

Powered by Medicus AI's technology, the tool will guide Etihad's guests in evaluating their 'probability of having contracted the virus' by responding to a set of 22 questions. The self-administered assessment, which takes less than five minutes to complete, is based on World Health Organisation (WHO) guidelines that are updated daily.

It is now available to guests on and soon on the Etihad Airways mobile application. It will be accessible in English, with additional language editions such as Arabic, French, German and Portuguese being added in phases.

"As flying operations begin to resume globally, we want to empower our guests to make informed decisions on travel. Partnering with Medicus AI on this innovative new tool is just one of the ways we are adapting our operations and guest experience to meet the new demands placed on the travel industry as a result of Covid-19," said Frank Meyer, chief digital officer of Etihad Airways. 

Staff Reporter

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