Combating coronavirus: 'Wellness ambassadors' introduced at Abu Dhabi airport
The ambassadors can answer common questions about staying safe while travelling.
Making sure that travellers feel at ease amid the new normal, a team of 'wellness ambassadors' has been stationed at the Abu Dhabi International Airport (AUH), authorities announced on Tuesday.
All specially trained service professionals, the AUH's new ambassadors will always be ready to help passengers, from answering common questions about staying safe while travelling to handing out masks, gloves and sanitisers to those who need them.
"The ambassadors will ensure every traveller feels cared for and comfortable at Abu Dhabi International Airport," said Mohammed Husain Ahmed, general manager of AUH.
The team will also be checking travellers' compliance with all safety regulations and guidelines issued by the UAE Government and the International Air Transport Association (IATA) to curb the spread of Covid-19.
They will remind people to maintain social distancing and check whether surfaces are sanitised properly. They will be the go-to experts for testing and isolation procedures.
This new initiative follows a host of other safety solutions that AUH rolled out recently, including touchless elevators and sterilisation booths that can safely disinfect a person in three seconds.
Other new technologies and precautionary measures deployed at the airport include artificial intelligence-powered thermal scanners, as well cameras with facial recognition capabilities and heat motion sensors.
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