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Coronavirus Pandemic

Combating coronavirus: These employees in UAE are the happiest, research says

Staff Report/Dubai
Filed on June 16, 2020
uae, jobs, coronavirus, covid19, aviation, leisure, unemployment, job loss, job satisfaction


Large portion of UAE employees are very positive about how their employers treated them during the pandemic.

Although most UAE employees feel their employers have treated them well during this difficult time, some sectors show far higher satisfaction levels than others.

A YouGov research has revealed that a large proportion of UAE employees are very positive about how their employer has treated them during the Covid-19 pandemic, with 56 per cent rating their company's treatment of staff as 'excellent' (31 per cent) or 'very good' (25 per cent).

The figures are noticeably higher among employees working in the 'Banking and Finance' sector (73 per cent). Advertising/ Marketing/ PR professionals (63 per cent) and those working in the 'Education' sector (61 per cent) also seem happy with their employer's conduct towards them during this time.

On the contrary, 21 per cent of all respondents claimed their employer's treatment has been "good" and only 23 per cent rated it as 'fair' or 'poor'. This proportion is considerably higher among those working in the Tourism and Hospitality industry (35 per cent rating 'Fair').

All sectors in UAE respond well to pandemic

When asked about the behaviour of various sectors within the UAE economy in response to the pandemic, residents were more likely to say all the sectors have behaved well.

The supermarket sector (81 per cent) leads among businesses perceived to have responded well to the pandemic, followed by pharmaceutical companies (77 per cent), utilities (72 per cent) and technology sectors (70 per cent).

Comparatively, a lower proportion rated the behaviour of 'airlines' and 'leisure companies' positively - 45 per cent feel that airlines have responded well to the outbreak.

Opinions are most polarised over the behaviour of the holiday/ travel companies, with 37 per cent feeling companies in this industry have responded well.

With regards to companies who have lost most of their day-to-day business, a third of residents believe that despite the circumstances their employees should be kept fully employed and fully paid (32 per cent). A quarter (24 per cent), however, said employees should have their pay cut until normal work resumes. Others feel workers should be furloughed (17 per cent). A small minority (13 per cent) feel if necessary some employees should be laid off altogether from their jobs.

Future of work

Thinking about the future of work, a majority predict less business travel and greater use of video conferencing (51 per cent) because of the pandemic. Many believe that remote working will be relied on far more for many businesses (42 per cent) and more organisations will shut stores and move their businesses to online-only (40 per cent).

Need to allocate emergency fund

Alongside this, 36 per cent believe profits will be retained by businesses in future to allow for an emergency fund in times of crisis. Some employees foresee attitudinal changes from companies in the UAE, with 22 per cent believing that businesses will value their existing employees more, and 30 per cent predicting companies will make more of an effort to support their local communities.

(Data collected online by YouGov Omnibus among 1001 working respondents in the UAE in June, 2020)

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