Combating coronavirus: DoH-Abu Dhabi launches app to help residents during Covid-19 crisis


Department of Health – Abu Dhabi, Injazat Data Systems, UAE, app, coronavirus, Covid-19

Abu Dhabi - 'Remote Healthcare' app for smartphones allows users easy and safe access to preliminary medical diagnostic services, information and guidelines.


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Published: Tue 14 Apr 2020, 4:24 AM

Last updated: Tue 14 Apr 2020, 6:30 AM

The Department of Health - Abu Dhabi (DoH) on Monday announced, in collaboration with Injazat Data Systems, the launch of the 'Remote Healthcare' app for smartphones that allows users easy and safe access to preliminary medical diagnostic services, information and guidelines.
This is in line with the DoH's continuous efforts to maintain the safety and well-being of all members of UAE society and provide them with necessary healthcare services without having to physically visit healthcare facilities, said a DoH press release issued on Monday.
The application provides essential medical support to people with chronic diseases, the elderly, and those in need of medical prescriptions who do not want to visit hospitals given the current situation, as well as those who have been infected with Covid-19 and are in home isolation.
The application features an Artificial Intelligence-driven tool for examining symptoms and diagnosing non-emergency cases, as well as a system for booking appointments and remote consultations with doctors via voice or video calls or texts, and medical prescriptions and logistics services.

Sheikh Abdullah bin Mohammed Al Hamed, Chairman of DoH, saidL "This launch comes in line with our ongoing efforts to curb the spread of the new coronavirus, Covid-19, to ensure the safety and well-being of all members of the community.
"The Department of Health - Abu Dhabi continues to work closely with all relevant authorities in the UAE to further improve the health sector services.
"Through this initiative, we are keen to harness the power of Artificial Intelligence and bolster the digital infrastructure of the healthcare sector, and provide a comprehensive digital platform that allows access medical support and guidance to all members of the society," he noted.
Through the new application, users can obtain medical support and advice and get access to diagnostic services for non-emergency situations while at home, through healthcare facilities in Abu Dhabi that are available on the application and are regularly being updated.
People who have been infected with Covid-19 and are required to stay at home can also benefit from the app by reaching out to a specialised medical team of doctors, nurses and healthcare professionals, who will provide all the necessary healthcare support remotely, and closely monitor the patient's situation until they are fully recovered.
In addition, the DoH will ensure providing the patients will all the necessary precautionary guidelines and all essential supplies that they might need while they are in home isolation.
The app will enable doctors to communicate remotely with their patients to provide consultations. It allows registered users to book and manage their appointments and request for prescriptions online.
These prescriptions will be assigned to pharmacies that will deliver medicines directly to patients via online channels, upon obtaining the approval of insurance companies.
The 'Remote Healthcare Platform' is developed by Injazat, a fully owned subsidiary of Mubadala Investment Company.
Injazat develops several healthcare services and systems managed by the DoH and the Abu Dhabi Health Services Company, SEHA.
The app is available on Android and iOS devices, in both Arabic and English.
DoH sent out a circular to notify Abu Dhabi's healthcare sector about the activation of tele-medicine services through its Remote Healthcare Platform, to enable accessible, safe and convenient healthcare services to all residents, with the aim of reducing non-urgent visits to healthcare facilities during the coronavirus crisis.

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