Shashi Tharoor's World of Words is a weekly column dissecting English language
With the implementation of the Al Hosn green pass protocol as an added safety measure to prevent the spread of Covid-19 in Abu Dhabi, some people are worried as they are unable to find their correct vaccination status on the mobile app.
While some residents have their second dose reflecting as the first one, there are cases where a third dose has been updated on the app even though the person has not taken a booster shot.
Al Hosn green pass: All your questions answered
“I have taken both the doses but only my second dose is showing as the first one. With the ‘green pass’ restrictions, I feel my life is now going to be restricted even though we have done the responsible thing by being fully vaccinated,” J.W., a resident, said.
Abu Dhabi resident P.S. added: “I have taken two doses of the vaccine, but my app is showing three vaccine doses.”
People who fail to have the ‘Covid-19 vaccinated’ status on their app need to take an RT-PCR test between three and 14 days depending on the different categories they fall under.
Demand for RT-PCR tests surges in Abu Dhabi
Experts suggested that apart from chances of a technical snag in the app, there may also be issues with healthcare facilities wrongly updating an individual’s information onto the app.
Mohammed Zafar, the country head of PHD and Al Borg Group of Laboratories, said that all the PCR test results from their labs are getting reflected on the Al Hosn app.
“Our system is Al Hosn app compliant. We provide test results, which get reflected immediately on the app,” Zafar said.
Green pass protocol: Abu Dhabi hotels, tourism establishments to be inspected
What are the solutions?
Earlier, ‘Weqaya’, which was launched by the National Emergency Crisis and Disaster Management Authority, had said that the app needed to be updated frequently.
“These types of applications often have some bugs and to keep them at bay, frequent updating is required,” Weqaya had said in a notification.
People who find issues have been urged to contact Al Hosn through 800 4676 or send an email to info@alhosnapp.ae.
They can also try the Weqaya hotline at 800 937292 for technical support or send a WhatsApp message on 971-563346740.
People may also try some time-tested methods of switching phones off and on or uninstalling the app and downloading it again.
Shashi Tharoor's World of Words is a weekly column dissecting English language
Between them the two players are set to receive a stake around $150 million from the Tour's newly-formed enterprise
The four-time Grand Slam winner has enjoyed huge success with her powerful baseline game but has struggled on clay
The Tiago has been instrumental in driving Tata Motors’ consistent growth in the hatchback segment
'Women of My Billion' is set to premiere exclusively on Prime Video on May 3
Aditi and Siddharth recently shared the news of their engagement with an adorable picture
Video shows a red 4WD weaving in and out of traffic, causing a collision on the road shoulder
India captain Rohit Sharma said he is not a fan of the rule as it will hold back the development of all-rounders