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It said customers can use digital platforms of their respective banks to process their banking transactions, such as personal details update, money transfer, account balance inquiries, utility bill payments, checkbooks request, money withdrawal, and deposit.
AbdulAziz Al Ghurair, Chairman of UAE Banks Federation, said the worldwide outbreak of Covid-19 has created significant challenges to society but the UAE banking sector has not seen any significant pressure at this stage.
RAK Bank also recommend its customers to replace visits to branches or offices with alternative channels available to use remotely at their convenience.
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