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During the visit, officials from both countries will explore opportunities to further strengthen cooperation in key economic sectors
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Xceed signs partner agreement with COPC
DUBAI — Xceed Professional Services, the customer contact consulting practice in the MENA region, has announced it has signed the Implementation Partner Agreement with Customer Operations Performance Centre Inc. (COPC Inc.), the worldwide authority on certifying, operating, and monitoring best practices in contact centres.
The COPC-2000 CSP Standard, first released in 1996, is the first and only global certification designed specifically to guarantee contact centre excellence worldwide. The agreement allows Xceed Professional Services to administer certification to the COPC family of standards, as well as other COPC services in Algeria, Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Sudan, Tunisia, and United Arab Emirates.
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