iPhone | iPad
Android
Huawei
So far, eight million pages of documents in the possession of Iraqi authorities have already been digitized and are proving useful in the judicial system
KT APPDOWNLOAD
Time to learn from global customers in Dubai: Watchmaker
Dubai - Titan manufactures over 15 million watches every year.
Kuruvilla Markose during the launch of Titan ELMNT in Dubai. — Photo by Juidin Bernarrd
Markose Kuruvilla wears his success as the chief operating officer (COO) of International Business Division, Titan Company Limited, lightly.
His persona belies the company’s remarkable feat. Titan, a $2.8 billion (Dh10.28 billion) listed company, that manufactures over 15 million watches every year, is the fifth largest watchmaker in the world. Titan has zeroed in on Dubai and the UAE as a first port of call in its international forays. Markose unveiled Titan ELMNT, a new collection of watches inspired by the quintessential UAE man and his lifestyle.
The unassuming COO spoke to Khaleej Times on the sidelines of the launch. Excerpts from the interview:
How is technology shaping up Titan’s line of business?
Technology is a great enabler, which is helping Titan connect better with its customers.
What’s the innovation Titan has undertaken amid the Covid-19 pandemic?
We have implemented all World Health Organisation (WHO) norms at our offices and stores. Titan has launched a campaign — Let’s Get India Ticking — to help revive economic activities.
How have you turned the pandemic into an opportunity?
The quick transformation of our stores helped us connect seamlessly with our customers.
Why did you choose Dubai to unveil your exclusive range of exclusive collections amid the contagion?
The 150+ nationalities, who call the UAE and Dubai their home, offer us the opportunities to tap and learn from truly global customers.
What are the key differentiators between Dubai and other Indian metros?
Dubai, a vibrant and cosmopolitan city, represents positive consumer sentiments.
What will be the upcoming international forays for Titan?
We are present in Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, in the Middle East and Egypt in the wider region. We will keep exploring markets, where there are large segments of customers for whom our products are relevant.
What’s Titan’s brand positioning and strategy in international markets?
Titan is a progressive and inclusive brand, which caters to the various facets of the global audience through its tailored sub-brands.
What are the learnings from Dubai that can be replicated in other geographies beyond India?
The UAE is the first international market, where Titan is going to handle retail operations directly.
How is Titan poised to face a post-Covid-19 world?
Titan has built a sustainable organisation that has weathered the Covid-19 pandemic better than many other companies.
— Joydeep@khaleejtimes.com
More news from
The notion that art can improve mental well-being is something many people intuitively understand but can lose sight of — especially if we have become disconnected from the dancing, creative writing, drawing and singing we used to enjoy as children
Ranked at three in the world at the time, the sobbing, screaming Zverev was taken off court in a wheelchair and was out of action until January this year
We cannot solve the problem of authoritarian influence by banning fake news. Our best hope again lies in education. We will need to do a better job teaching people to be discerning and less susceptible to manipulation.
The celebrity RJ and his wife confirmed the news in an Instagram post, saying they are expecting to welcome their bundle of joy in November
The German exited Roland Garros in agony last year after tearing ankle ligaments in the semifinal against Rafael Nadal
Capital's first indoor snow park has been officially inaugurated in Reem Mall on Reem Island and will welcome visitors from June 8
Head remained unbeaten on 146 off 156 balls and Steve Smith was batting on 95 off 227 balls as Australia reached 327 for three at stumps