Etisalat, du to launch special call, data offers

Ismail Sebugwaawo /Abu Dhabi Filed on October 5, 2020 | Last updated on October 5, 2020 at 03.47 pm
covid-19, coronavirus, etisalat, du, frontline heroes office, covid heroes

The offer includes 'increased access' to data and international calling services, the firms said.

The UAE's frontliners will soon be able to avail of special call and data offers from Etisalat and du, authorities have announced.

With the support of the Frontline Heroes Office, the telecom providers said exclusive promotions would be rolled out to help their hero customers stay connected with their loved ones here and abroad as they take care of the nation amid the Covid-19 pandemic.

The offer includes "increased access" to data and international calling services, the firms said.

"This is a good initiative and I am very happy with it. The access to international calls and data will help us communicate with our families easily," said Dr Faisal Hamza Dalvi, internal medicine specialist at Burjeel Hospital in Abu Dhabi. "It comes as a relief in this situation where I cannot visit my family back home in India, as I have to continue taking care of patients. All I can do is communicate with them through phone calls or video calls."

A nurse in Abu Dhabi, Aisha Mohammed, said such an initiative would help her save on mobile costs. "It is good to hear that Etisalat and du has special offers for frontline workers. It will help us save on phone calls when communicating with our families," she said. "I am happy that everyone appreciates the services we offer to patients."

Residents working on the frontlines of the UAE's response to Covid-19 should check with their employers to confirm that they are registered with the Frontline Heroes Office.

Once the mobile plan offers are launched, those who are eligible may contact Etisalat or du for details.

Etisalat says it understands the value of staying connected with family and friends during this critical period. "Day after day, these heroes of the UAE are selflessly putting their own health and safety at risk to protect us. Etisalat has an obligation to actively contribute, together with the Frontline Heroes Office, to champion and support our frontline professionals during this time."

"du believes in the tremendous efforts that frontline workers are making to combat the pandemic. As such, du is committed to be working alongside the Frontline Heroes Office to provide the nation's heroes with the support they require to continue fulfilling their roles and responsibilities to the best of their ability," the telco said.


Ismail Sebugwaawo

A professional journalist originating from Kampala, Uganda, Ismail is a happy father with strong attachment to family and great values for humanity. He has practiced journalism in UAE for the past 13 years, covering the country's parliament (FNC) and crimes, including Abu Dhabi Police, public prosecution and courts. He also reports about important issues in education, public health and the environment, with a keen interest in human interest stories. When out of reporting duties, he serves the Ugandan community in Abu Dhabi as he wants to see his countrymen happy. Exercising and reading are part of his free time.

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