Cloudflare outage: Canva, Trump's Truth Social among several sites affected

An outage at web-infrastructure company Cloudflare briefly stalled work in several offices in the UAE on Friday afternoon as websites and content management systems failed to load.

The company issued an advisory on December 5 at 8:56 UTC, saying, “Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed.”

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Multiple online platforms, including US President Donald Trump's Truth Social network, were briefly down Friday as a result of Clouflare's outage. An error message mentioning Cloudflare was displayed to people trying to visit Truth Social and other sites, such as graphic design platform Canva, until around 0930 GMT.

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"We are aware of the issue impacting the availability of Cloudflare's network," the company's chief technology officer Dane Knecht posted on the X social network at 0920 GMT, adding that the cause was "not an attack".

Many X users had complained of problems connecting to other sites earlier in the day.

A similar issue had occurred in November when an outage at Cloudflare prevented thousands from accessing major internet platforms, including X and ChatGPT.

The company said the outage that began around 6.30 a.m. ET was caused by an automatically generated configuration file, designed to manage potential security threats.

[With inputs from AFP]

Bahni Bandyopadhyay

bahni@khaleejtimes.com