Agentic AI emerges as key driver of enterprise transformation

As artificial intelligence continues to evolve, a new paradigm—Agentic AI—is reshaping how enterprises approach automation, decision-making, and operational efficiency. Unlike traditional AI systems that respond to commands, Agentic AI interprets intent, maintains memory across interactions, and collaborates with both humans and other agents to achieve outcomes. This shift marks a move from reactive intelligence to proactive orchestration, enabling businesses to navigate complexity with greater agility.

At the forefront of this transformation is Inception, a UAE-based AI product company that has rapidly gained traction for its suite of enterprise-ready solutions. Celebrating its first year at the recent GITEX Global 2025, Inception showcased a range of products under the theme “Authentic Intelligence. Real Impact.” These include domain-specific and sector-agnostic tools such as (In)Procurement, (In)Business Productivity, (In)Business Process, and (In)Sight—each designed to embed Agentic AI into core business functions.

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“Inception’s mission is to move organizations from AI experimentation to real-world deployment,” said Ashish Koshy, CEO of Inception. “Our products don’t just automate—they intelligently delegate, escalate when needed, and operate within custom guardrails defined by the enterprise.”

The company’s approach to Agentic AI emphasizes augmentation over replacement. In regulated sectors like finance and healthcare, Inception’s systems are built to escalate decisions when ambiguity is high or when ethical, legal, or reputational risks are involved. This ensures that human oversight remains central to strategic decision-making, while AI agents handle low-risk operational tasks with speed and precision.

One of the biggest challenges in scaling Agentic AI, according to Koshy, is data fluency. Most enterprises still operate with fragmented systems that hinder real-time intelligence. Inception addresses this through coordination layers that manage agent behavior and ensure seamless collaboration across departments. Products like (In)Procurement not only automate workflows but also identify sustainable suppliers, accelerate sourcing cycles, and ensure compliance—delivering measurable savings and operational efficiency.

Inception’s presence at GITEX also marked the announcement of strategic partnerships with global consulting firms such as Bain & Company and McKinsey, reinforcing its commitment to enterprise transformation and supporting the UAE’s ambition to become an AI-native nation.

“Our goal is to deliver AI that is explainable, secure, and scalable,” Koshy added. “Agentic AI is not just a technology—it’s a new way of thinking about intelligence in the enterprise.”

Somshankar Bandyopadhyay

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somshankar@khaleejtimes.com

Somshankar Bandyopadhyay is a News Editor with close to three decades of experience. Currently, he manages the business section, ensuring that the top economic and business news of the day reaches its readers.