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TCO scheme accumulates Dh64.25m in five years

DUBAI — The Group Suggestion and Reward Scheme (SRS) of The Corporate Office (TCO) of Ports, Customs and Free Zone Corporation (PCFC) and Nakheel that was introduced in October 2000 has proved to be extremely successful, with the scheme resulting in accumulated revenues of Dh64,255,711 in five years.

SRS was initially implemented within PCFC, however, since the beginning of 2005 the scheme has been renamed Group SRS with the aim of covering all TCO Business Units.

The SRS was instituted with the mission of enhancing employee motivation by recognising and rewarding useful suggestions which, when implemented would lead to the improvement in performance, customer service, quality, environmental friendliness, employee welfare and results in savings or increased revenues.

To date, a total of 4,686 suggestions have been received by the Group Suggestion and Reward Scheme. Of this 3148 suggestions are under process, 1089 have been rejected, while 449 suggestions have been implemented. The total amount of money that has been given away as cash awards has touched Dh 1,285,826.

Ahmed Hussain, Executive Director, Group Environment, Health, Safety, Security and Privatisation Division, PCFC, said: "The success of the Suggestion and Reward Scheme has exceeded all our expectations. When we introduced this innovative programme five years ago with the directives of Sultan Ahmed bin Sulayem, Executive Chairman, we hoped to increase the participation of our employees in the overall functioning of the Corporation by giving them an opportunity to come up with suggestions that would benefit PCFC on various fronts."

"We are overwhelmed by the response generated by this scheme and I sincerely appreciate the efforts of our staff in making the Group SRS a huge success. I specially thank Sultan Ahmed bin Sulayem, for his constant support and guidance in promoting the Group SRS," he added.

"The Group SRS has not only resulted in bringing in substantial revenues to the Corporation but has also motivated the employees to increase their contribution in their respective departments. The Scheme has helped tremendously in enhancing the productivity and customer service of PCFC, while contributing to environment conservation," he said.

"Our employees have demonstrated that creativity and innovation can go a long way in increasing efficiency in operations and building the overall image of PCFC, Nakheel and other Business Units, from a global perspective. In the months ahead we look forward to the continued support and participation from employees across all our Business Units, through their valuable suggestions that will result in mutual growth and development," added Hussain.

The process of making a suggestion should begin with the employee intending to offer the suggestion, discussing it with colleagues or superiors who can help implement it. The suggestion can be related to any activity, area or department within PCFC, Nakheel and their subsidiaries. The first draft of the suggestion should ideally be drafted using the SRS electronic form that greatly facilitates the online submission of the suggestion.