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Showtime launches online customer service solution
DUBAI Satellite pay-TV network Showtime has launched a state-of-the-art online customer service site. Built on Microsoft technology, Showtime Online offers customers a simple user-interface for online transactions.
Khosrow Afrasiabi, Showtime IT director said: "Directly connected to the central customer database and online payment gateway, it is possible for existing and new customers anywhere in the Middle East to perform online transactions."
The service allows customers to perform all key functions including signing a new Showtime subscription or renewing or upgrading an existing contract, and ordering pay per view movies and events online. Using the secure payment gateway customers can also change their method of payment, from cash and direct debit to credit card.
"We worked closely with Showtime Online to ensure that customers enjoy an easy to use interface, with complete faith in the security features built in to protect their privacy," said Microsoft's enterprise manager, Zaid Abunawar.
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