Dubai: Now, buy and sell property from your home as new initiative launches

Senior citizens and people of determination in Dubai can now sell and buy property from the comfort of their homes.

Under the Barwa initiative launched by the Dubai Land Department (DLD), in partnership with the Community Development Authority (CDA) on Tuesday, officials from the DLD will drive to the homes of senior citizens and people of determination and carry out all property transactions — buying, selling and management — upon their request.

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“Instead of these people visiting us, we will go to them. So all the services provided by the Land Department will be mobilised to their places, wherever they are. The main reason for this initiative is in line with the UAE’s decision to mark 2025 as a ‘Year of Community',” said Hessa bint Essa Buhumaid, director-general of the CDA in Dubai.

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“We remain committed to expanding this partnership to firmly establish a comprehensive, community-focused approach that empowers all segments of society to live with dignity, wellbeing, and stability,” she added.

A statement issued by the Dubai Media Office said that the ‘Barwa’ programme provides a comprehensive suite of digital, on-site, and advisory services specifically designed to meet the needs of senior citizens and people of determination.

It added that a personal assistant will be assigned with each beneficiary to follow up on their transactions and provide continuous support.

The digital services pillar features a platform, which enables seamless remote property management and is equipped with accessibility technologies tailored for people with disabilities. It also includes a real-time digital support service available through the call centre to assist beneficiaries promptly and effectively.

Within the financial and real estate advisory pillar, specialised teams will offer personalised guidance on property investment strategies and achieving sustainable returns.

Khalid Al Shaibani, director of the Rental Affairs Department at DLD, said this initiative is designed to provide specialised real estate services tailored for senior citizens and people of determination whereby dedicated mobile teams will go to their homes and provide full services to them.

In addition, property management services will also be provided to the two categories.

“The initiative covers sales, rentals and managing their properties. It is a complete package,” he said, adding that there is no fee for these services. However, there will be special rates for them.

In the first phase, this service has been rolled out for UAE citizens.

“It doesn’t mean that we will stop here. We will keep growing to include other nationalities in the future,” he added.

“The Barwa programme is more than a service initiative; it is designed to simplify property management, protect their real estate rights, and deliver tailored services that promote peace of mind, independence, and an enhanced quality of life, in line with the ‘Hand in Hand’ theme of the ‘Year of Community,’ reinforcing our dedication to inclusion and social cohesion,” said Eng. Marwan Ahmed Bin Ghalita, director-general of DLD.

The institutional framework of the programme is reinforced through the government partnership pillar, where the ‘Registry of Honoured Citizens’ facilitates seamless data and information exchange between DLD and the CDA.

Four cooperation agreements were signed with Harbour Real Estate, On Plan Real Estate, Al Ruwad Real Estate, and SBK Real Estate. The service trustee centres Afnan and Al Tabou will also participate in the programme, offering dedicated support to senior citizens and people of determination.

• Dubai

Waheed Abbas

waheedabbas@khaleejtimes.com

Waheed Abbas is Assistant Editor, covering real estate, aviation and other business stories that directly affect the lives of UAE consumers. He frequently reports human interest stories, too.