Sat, Jul 19, 2025 | Muharram 24, 1447 | Fajr 04:12 | DXB 36°C
Investors who may have delayed payments due to financial constraints now have a structured way to settle dues without penalties
To support Dubai property owners struggling with overdue service fees, the Real Estate Regulatory Agency (Rera), has launched the Tayseer initiative. This programme offers flexible payment plans to unit owners — with a minimum term of six months — in collaboration with jointly owned property (JOP) management companies, making it easier for unit owners to settle outstanding fees.
Tayseer aims to ease financial burdens on owners and contribute to greater financial stability within the real estate sector. By offering flexible financial solutions to property owners, Tayseer initiative contributes to social and economic stability and positively impacts the quality of life across the emirate.
The initiative was launched following a meeting held by the Real Estate Regulatory Agency with JOP management companies, where both parties discussed mechanisms for settling current overdue service fees by property owners. It was agreed to open registration for the initiative for two months through the management companies, with a commitment from these companies not to initiate enforcement actions against unit owners while implementing the payment plan.
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Following the meeting, 19 companies joined the initiative, reflecting the real estate sector’s commitment to supporting property owners and enhancing financial stability and sustainability within jointly owned communities.
This initiative also aligns with the objectives of the ‘Year of the Community,’ which was announced by the UAE President under the theme “Together, hand in hand,”.
Mohammed Ali Al Bidwawi, acting CEO of the Rera at the Dubai Land Department, affirmed that the initiative reflects the DLD’s ongoing commitment to enhancing the real estate sector’s readiness and sustainability while strengthening public-private partnerships.
He said, “Dubai Land Department continues to launch impactful initiatives that keep pace with market developments and address the needs of property owners and investors. The ‘Tayseer’ initiative aligns with our vision of delivering proactive, customer-centric services that build trust and balance economic and social priorities.”
Through the ‘Tayseer’ initiative, the DLD aims to achieve a set of strategic objectives, including reducing the number of service fee-related cases registered with the Rental Disputes Center, minimising complaints and observations, and enhancing the efficiency of service fee allocation across real estate projects. The initiative also seeks to improve the experience of property owners and stakeholders by providing seamless payment services, thereby boosting satisfaction and supporting the long-term sustainability of the real estate sector.
The initiative draws its objectives from the Dubai Real Estate Sector Strategy 2033, aiming to establish flexible and sustainable service fee payment plans for property owners in collaboration with property management companies. This is designed to achieve owners’ economic and investment goals while ensuring timely payments in line with the agreed schedule.
Additionally, the initiative fosters collaboration among relevant stakeholders to enhance the quality of life for owners in jointly owned property projects. It also focuses on early identification, analysis, and resolution of future challenges through proactive planning to encourage payment of service charges before disputes escalate to legal action.
The initiative supports national and local priorities across three key pillars. It enhances Dubai’s global competitiveness by supporting the government’s efforts in future foresight and fostering an enabling environment that attracts and retains investments. It also promotes sustainable development by reinforcing trust and transparency in the real estate market.
Additionally, it reflects the Department’s spirit of progress and leadership in service delivery, aiming to achieve the happiness of customers, employees, and partners alike.
The Real Estate Regulatory Agency urges all property owners to contact their management companies directly to benefit from the initiative and calls on more management companies to join and contribute to supporting these efforts. The list of jointly owned property management companies is available on the official website of the Dubai Land Department.