Over 46pc have access to mobile internet: survey

DUBAI — Around 46.7 per cent of the respondents have access to Mobile Internet technologies, only 30.3 per cent of them actually use the technology, according to a Mobile Portal Survey conducted by Dubai eGovernment to receive feedback on Mobile Internet usage.

By A Staff Reporter

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Published: Sun 31 Jul 2005, 10:32 AM

Last updated: Thu 2 Apr 2015, 2:49 PM

The survey, which commenced on July 2, generated a total of 953 responses, out of which 74.1 per cent were from non-UAE nationals, with 87.7 per cent of the respondents being drawn from an age group of 20-40.

The survey comprised of questions, which focused on the demographic aspects of the respondents, the technology that supports their mobile devices and the types of services they deem beneficial. The main objective of the Mobile Portal survey was to assess the feasibility of providing government services via the Mobile Internet as an innovative channel, for government department services, meeting customer needs and increasing usage of online services.

“The Mobile Portal Online Survey allowed us to gain an understanding of people's readiness to use innovative channels in their daily transactions and the hurdles that prevent them from adopting these technologies,’’ said Salem Al Shair, eServices Director, Dubai eGovernment.

The main barriers to using mobile technology were easy and frequent access to PCs and Laptops, high costs and lack of awareness. The survey also showed that 70.1 per cent of the respondents felt comfortable making payment via mobile.

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