This took place at the Za’abeel Palace in Dubai
The significance of effective communication during a crisis is obvious. What is even more important is ensuring that the right parties are equipped with the right skills. In any organization, middle management is largely responsible for making the employees feel truly valued. At times when anxieties are running high, team managers who are empathetic and practice a clear approach to communication will be appreciated by employees.
Just as workplace premises include facilities like coffee stations or playrooms to help employees unwind and re-energise themselves, stay-at-home policies should also carry an equivalent. With physical activity taking the hardest hit in the daily routine, healthy lifestyle choices are imperative. Think about introducing provisions like corporate access to online workout drills, yoga, and meditation programs to help people break their couch-potato habits.
Now is the time to take a step back, reflect on your business and sharpen the saw. It's essential to observe the trends as they play out, identify cutting-edge technologies that will play a significant role in the post-pandemic corporate landscape and upskill your talent pool. For instance, consider establishing an in-house Artificial Intelligence (AI)/Machine Learning (ML) division if your business is exposed to large amounts of data. This way, you equip your employees with a deep sense of AI/ML technologies as well as do away with outsourcing.
Loss of social interaction can leave people feeling disconnected and subsequently have negative effects on morale. One way to combat this is by encouraging monthly or weekly online team bonding activities, such as virtual Wednesday lunches that allow for non-work discussions.
Hyther Nizam is President MEA, Zoho Corp. Views expressed here are his own and do not reflect on newspaper's policy
This took place at the Za’abeel Palace in Dubai
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