Kuwait's PIFSS plans to overhaul its IT systems

DUBAI — Kuwait's Public Institute for Social Security (PIFSS), the Government organisation responsible for the country's pension fund, is overhauling its IT systems. The new IT systems will allow PIFSS to easily and cost-effectively conduct its business and will efficiently allow for its future integration with other e-Government solutions in the country.

By A Staff Reporter

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Published: Tue 14 Jun 2005, 10:40 AM

Last updated: Thu 2 Apr 2015, 4:44 PM

The overhaul is being implemented by Khorafi Business Machines (KBM), General Marketing and Services Representative (GMSR) for IBM World Trade Corporation (WTC), which is the Kuwait operation of Gulf Business Machines (GBM), and is expected to become active during the first half of 2007. It will offer enhanced functionality, increased 'digital-warehouse' space and a user-friendlier environment for its operators.

Once implemented, the old data structures from the previous system will be migrated to the new environment, making it easier for PIFSS staff to handle clients' requests and facilitate ad-hoc queries, as well as support management decisions via a state-of-the art data warehouse.

Georges Kaldany, GM of KBM, commented on the project, "As the Kuwaiti citizen's only provider of pension information, it is essential for them to have the most up-to-date and versatile hardware and software on the market. KBM is proud to have been selected to provide this service for PIFSS and for the Kuwaiti people."

The proposed solution will engage both GBM and PIFSS IT staff in the development and implementation of the solution, thereby affording PIFSS significant cost efficiencies in addition to the skills transfer aspects of such a collaborative solution approach.

"Once installed, this system will enhance our ability to better serve our customers by giving them instant answers to any queries they may have, in contrast with the overnight wait currently needed to obtain the same information," said Ahmed Al-Turki, Deputy Director General, IT Section - PIFSS. "In addition, staff will be able to create new ad-hoc reports on demand without the need to customise a special program for each new report."

The contract was signed by Georges Kaldany, GM of KBM and Fahad Al Rajaan, Director General - PIFSS, on 14 March 2005, beginning a three-month design phase with implementation immediately following.

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