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Schneider Electric, a global specialist in energy management and automation, said IoT would trigger the next wave of enterprise digital transformation, unifying the worlds of OT and IT and fuelling a mobile and digitally enabled workforce.
Outlining the company's predictions for how large organisations will leverage Internet of Things technologies as a serious business tool by 2020, Schneider said GCC governments have been quick on jump to the IoT bandwagon to help its industries, cities and people live a better connected, safer and greener life.
"We're past the point of questioning whether IoT will deliver value. Businesses now need to make informed decisions to position themselves to maximise IoT's value in their organisation," said Dr Prith Banerjee, chief technology officer, Schneider Electric. "Our IoT 2020 Business Report is designed to serve as a guide for IoT implementation and innovation to help customers reap its benefits as the market evolves over the next five years."
"As more companies expand and deepen their digitisation programmes enterprise-wide, IoT will take centrestage. This new wave of transformation will be enabled by more affordable 'connected' sensors, embedded intelligence and control, faster and more ubiquitous communications networks, cloud infrastructure and advanced data-analytics capabilities," Schneider said.
A survey by Schneider shows that 75 per cent of businesses are optimistic about the opportunities the IoT presents this year, including improved customer experience, while 63 per cent of organisations plan to use the IoT to analyse customer behaviour in 2016, with faster problem resolution, better customer service and customer satisfaction ranking among the top five potential business benefits.
The report said 81 per cent of respondents feel that knowledge gathered from the data is being shared effectively throughout the organisation.
- issacjohn@khaleejtimes.com
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