Former West Indies star opener Chris Gayle has amassed 553 sixes over his decorated career
Experiential marketing creates unique experiences that allow brands and their consumers to build an authentic and emotional connection which is one of the most powerful methods of marketing to date, says an expert.
Maan Kaassamani, founder and managing director of Spinworx, said experiential marketing is a future as it creates high level of consumer interaction, provides memorable experiences, builds brand awareness and loyalty.
“Consumers become closely involved in brands’ identity and the storytelling behind each product or services, Kaassamani told Khaleej Times during an interview.
Focus on Gen Z
He said the term experiential marketing emerged during the rise of Gen Z era.
“The shift from traditional marketing to experiential is based on their lifestyle and behaviour that craves experiences in their lives by investing their time to create trends. Marketing requires to start understanding Gen Z’s behaviour and adapt based on their needs,” he said.
Authentic connection with the brands’ audience
Kaassamani said experiential marketing creates an authentic connection with the brands’ audience on grassroots level. He said the effectiveness of consumer involvement throughout the brands’ experience provides brands the opportunity to collect fundamental insights that allow them to evolve and modify their products/services based on the market needs.
“Another effective tool is the word-of-mouth communication, that results from event and experiential marketing is significant, and the brand impact is powerful. According to the consumers, 96 per cent of consumers that tell a friend or family member about their experience mention the company or brand running the event,” he said.
RoI on experiential marketing
In reply to a question how to measure return on investment (RoI) after implementing experimental marketing strategies, Kaassamani said the top measurement factors and criteria according to brand case studies are attendance, social media activities, and number of leads or data collected.
“Brands take part in building experiences based on four main objectives; RoI/increase in sales, awareness, launching products/services and generating leads. Given the measurement factors, brands can develop and identify a RoI driven experiences in order to meet their objectives,” he said.
— muzaffarrizvi@khaleejtimes.com
Former West Indies star opener Chris Gayle has amassed 553 sixes over his decorated career
His contract expires in 2025 but there are reports Osimhen could seek to leave the club in January
99 people under the age of 25 were killed in England and Wales with a knife or sharp object in the year to March 2023: Official figures
Zhang, who has already claimed the 200m fly crown in Hangzhou to go with her Olympic gold, surged to the wall in a new Games-record 55.86sec
All-rounder Maxwell claimed 4-40 in 10 overs of spin as India were bowled out for 286 in 49.4 overs
The 15-player squad as well as coaching and support staff landed in Hyderabad, the southern Indian city, from Dubai
The third phase of the initiative focuses on proactively creating a fundamental shift in the mindset of government sector employees
Thai ambassador noted that completion of the agreement and strong participation in the upcoming COP28 are his top priorities in the coming months