DED to launch 'InfoTouch'

DUBAI — The Department of Economic Development (DED) announced the launch of 'InfoTouch' yesterday, a service that offers mobile access to trade license information and services through Windows based pocket PCs and Symbian based Nokia mobile phones. The DED officials demonstrated the application in the presence of representatives from its partners at Microsoft and Nokia at a Press conference held in the Dusit Dubai Hotel.

By Fadi Fahem

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Published: Mon 18 Jul 2005, 10:35 AM

Last updated: Thu 2 Apr 2015, 4:42 PM

InfoTouch has been developed in-house by the IT division at the DED on the Microsoft .NET platform and is available to all Windows based pocket PCs users. The DED has also partnered with Nokia to develop a Java client application for Nokia 9300 and Nokia 9500 mobile phone users, allowing access to DED services over GPRS.

"This initiative is in keeping with the directives of General Shaikh Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, UAE Defence Minister and Chairman of DED, to move rapidly towards full fledged eGovernment procedures," said Ali Ibrahim, Deputy Director General for Executive Affairs at the DED. "The DED has worked closely with its international partners, Microsoft and Nokia, in this project, to ensure that the application is in line with international standards and will facilitate our customers in dealing with business registration procedures. The DED also plans to extend the InfoTouch services to include other options at a later stage," he added. The DED plans to unveil several new services within the coming month.

"One of the strategic objectives of the Department of Economic Development is to create an investor-friendly environment in Dubai which will encourage investors to make Dubai the destination of choice in terms of setting up their own business establishments," said Khalid Al Kassim, Deputy Director General for Development and Planning at the DED, speaking at the launch.

"This initiative will enable business owners to instantly obtain important information and to manage their trade license registration procedures at their convenience, without a need to call or visit the Department," he said.

The DED is keen to provide businesses with functionality whenever they require it and where ever it is necessary he explained.

InfoTouch enables users to check the status of their trade license transactions up to the payment stage, through an interface that communicates directly to the DED's live database.

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