Huawei drives smart banking services

Huawei drives smart banking services

These include Virtual Teller Machine (VTM) banking services which utilize high-definition video and unified collaboration technologies to provide remote teller services for customers.



By Sandhya D'mello (senior Reporter)

Published: Sun 22 Feb 2015, 8:38 PM

Last updated: Thu 25 Jun 2015, 7:23 PM

Huawei drives smart banking servicesDubai — Huawei, a global information communication technology (ICT) solutions provider, has announced an expanded focus in helping financial institutions to deliver innovative services to their customers by bringing to market a series of next-generation banking technologies as well as additional consultancy expertise.

“The Financial Services Industry is crucial to the functioning of our society yet it can be one of the most susceptible to disruption. We have seen a recent surge in ICT adoption from the sector as it reacts to increasing data management and security needs. In addition, financial institutions are increasingly under pressure from their customers for smarter banking services, turning to technology to help drive greater customer loyalty. Huawei has great experience working within the financial sector around the world and we have decided to expand our solutions portfolio in the Middle East as part of our 2015 business strategy,” said Moustafa Nagi, Regional vice-president, Financial Services Industry, Huawei Enterprise Business Middle East.

Huawei continues to build on its expertise in the banking and finance sector by investing in a host of experienced and qualified banking industry experts hired locally across multiple markets. These include the UAE, KSA, Qatar, Kuwait, Oman, Bahrain, Pakistan and Iraq.

“Looking ahead, Huawei will continue to partner with system integrators and independent software vendors in an effort to achieve advanced ICT infrastructure for its customers globally in the
financial services industry,” added Nagi. “Committed to its integration strategy, Huawei will strengthen these collaborations and work with its customers to achieve shared goals of operational
excellence.”

Within the Middle East, Huawei is set to offer a range of Omni-Channel banking solutions. These include Virtual Teller Machine (VTM) banking services which utilize high-definition video and unified collaboration technologies to provide remote teller services for customers. Such services allow banking customers to digitally interact face-to-face with tellers via their smartphones, tablets, PCs and Smart TVs. This helps financial institutions improve service operational effectiveness, customer satisfaction and cost efficiency. Huawei’s Omni-channel banking solutions have successfully supported customers including the Brazil Northeast Bank, China Merchants Bank, and Bank of
Lanzhou. — sandhya@khaleejtimes.com


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